On the 9th of December 2019, the Apps for Tableau Team received an e-mail from Invesco, briefly explaining their use case and with one simple question: “It would be great, if possible, to add a URL action on this picture. If I am correct, this is currently not possible as right now clicking on the picture only lets you filter other sheets?”
The extension didn’t allow them to click on the picture and open up the displayed workbook. This was essential for the team, as it eliminated the need to send links to everyone who needed to know about the reports.
Luckily, this problem didn’t last very long. Within two days, the Apps for Tableau team included the URL action as functionality into the Picture This extension. Simply because they also saw the value of this functionality for their customers.
As Siebe Grijpma from Apps for Tableau explains: “We need the creativity and use cases of our customers. We don’t just follow our own strategy, but make things work with the input of our customers.”
Karina also remembers the interaction with the Apps for Tableau team as being prompt and helpful. The challenges and issues that arose during the implementation largely had to do with connecting all the different tools and their own knowledge level.