– Reset Screen button. Zoomed out too much? Click here to reset your view.
– Variants screen. A process variant is a unique path from the beginning to the end of the process. Click on a variant to filter your Process Mining viz (see Dashboard Actions tab to configure). What is your most frequent process and how many cases use this route? This could be a good candidate for your happy path! Sort your ‘Total Duration’ from longest to shortest to see which case(s) take the most time from start to finish, use the insight to streamline your process. Lastly see your ‘Total Waiting Time’, is the time acceptable? Fantastic insights, clearly visualized.
– On a published dashboard your dashboard users can now easily export the process map to a PDF file. This allows dashboard users to integrate the process map in reports or to share with other people in the organization that have no access to the dashboards. Until Tableau Software supports the export of web elements and extensions to PDF files or Images on the server platform this is a much requested feature!
Tableau Desktop does not allow this Print to PDF function. The use is solely restricted to the Tableau Server or Tableau Online platform.
Choose from the list of which KPI you would like to see represented in your process, click and instantly see the process visualized. All nodes will show your chosen measure and all links will show the time between the two activities.
Below you will find a brief explanation of which each one will show in the viz.
Absolute Cases – Your process map will show all hops that are present in your dataset. If a case passes an activity or link twice it will be represented/counted as 2 when you selected this KPI. You may notice that some nodes will show more than the original amount of cases, this is because each node represents how many cases run through it including all that divert to another activity and run back through. Showing absolute cases will give you a good view of which activities are the most active as well as the least.
Distinct Cases – Choosing distinct cases will show all unique cases within your dataset, but each activity or path will only count and represent distinct unique cases, any node that has multiple ‘hops’ from a single case will just show the single case. Your KPI can never show a bigger value than the total number of Unique cases in your dataset!
Max Repetitions – Rather than the showing the number of cases this will count the maximum number of repetitive ‘hops’ for an activity and/or a path. Vital information like this can quickly show you your processes bottlenecks. If a single cases passes a specific activity and/or path 11 times and no other cases will top that, the KPI shown on the activity and/or path will be ‘11’.
Total Duration – Show the total duration of time taken through your process. This will show the time taken per activity on the activity labels as well as waiting times on the paths labels. It is the SUM of all ‘activity time’ on the activities and the SUM of all ‘waiting time’ on the Paths.
Mean Duration – Show the mean time through your process. Mean time will show the average time spent per case in the activities and paths (waiting time). This is the most popular view used in Process Mining. Many times it’s important to see the average time to get a feel for which activities are the bottlenecks of your process. Is the average duration of a particular activity longer than expected? Are there any surprising results?
Min Duration – Setting your view showing ‘Min Duration’ will show you the shortest duration from all cases on Activities and Paths. This could give you insight in to how quick an activity can be done or the time taken to start an activity. Why aren’t the other cases as quick? Good information, shown clearly.
Max Duration – The max duration will show the longest time taken for each activity or path. Was you aware one activity could take as long as the data is showing? Has this one time effected the average time much? An idea would be to compare to the min time to see the differences.
Custom – Use the drop down to run a custom measure aggregation through your process flow.
A very visual and much requested feature for the ProcessMining extension is to animate how cases flow through the entire process. This brand new function shows the flow of cases in a 5 minute animation. It really shows congestions in your process and helps identifying bottlenecks. You can easily speed up or slow down the animation. The animation will use the minimum of the start time in your dataset as the first moment and the maximum of the end time (if present) as the end mark.
The animation is calculated using the endtime of an activity and the starttime of the next activity. The animation is showing the waiting time between 2 activities. We are working on animating the duration time which is the time a case spends in an activity.
To have animations shown in your process flow, use the buttons in the pane. The 4 available buttons are Play, Stop, Increase speed & decrease speed. Once you press play you will see the animation start and will be shown the speed that’s depicted in the animation. Use the buttons to increase or decrease the speed to get true value from the animations to find the bottlenecks.