ProcessMining

The ProcessMining extension from Infotopics | Apps for Tableau enables Atomo to better visualize complex patient journeys. It also allows them to better explain how their machine learning solutions work by showing the patterns that their AI based solutions find in healthcare data. This is a major contribution to the decision-making process at Atomo. 

“Dashboard actions and Interactions”

ProcessMining can be used for many business processes in your organization. Common processes for which ProcessMining can be used are purchase-to-pay and order-to-cash. When having fact-based, objective insights in these processes, it is easy to detect the bottlenecks in these processes and improve the process. This reduces through-put time and costs and therefore optimizes your procurement.

ProcessMining can also be used to gain insights and improve your customer service processes, HR processes, logistics processes, mortgage processes, ICT requests, and many more!

By detecting bottlenecks in your processes and optimize your process, you can improve your customer experience and deliver the most valuable customer journey to your customers. The big advantage? You don’t have to leave your Tableau environment!

With this advanced built in function you can get instant insight in all available variants in your Process Mining datafiles. You can sort the bar charts in an ascending or descending manner to gain insights in occurences, Total duration or Waiting time. Instantly gain insights and zoom in on the path variant that occurs most in your dataset.

The great thing is you can select one or more variants and trigger a Dashboard action on the rest of your dashboard to further analyse your selection of variants. Variants are automatically calculated, you don’t have to worry on how to set-up your dataset or pre-manipulate your data. It is just there and offers instant insights in the path variants that occur in your dataset.

The ProcessMining extension only requires 4 fields/columns in your dataset and will get you started immediately with your ProcessMining analysis. All KPI’s that matter are automatically calculated opn the fly in the extension. Once you provide a Case Identifier, Activity and Start/End Date/Time stamp you are ready to generate process maps with KPI’s like “Total Duration”, “Mean Duration”, “Number of Hops” (sum of cases), “Unique cases” etc.

To offer the maximum flexibility wit the ProcessMining extension you can also create your own calculated KPI’s (Tableau Calculated fields for instance) and feed them to the extension via your datsheet.

The user friendly sidebar allows you to set different KPI’s on Activities and Nodes if you have specific whishes and need to gain insights on duration and number of unique cases.

One image can tell more than a thousand words. Imagine what an animation can do! The ProcessMining extension allows your end users to animate the individual cases in the process map. An extra aid to spot clogging and congestions over time.

This dynamic function of the ProcessMining extension adds a lot of value when you are searching for time dependent issues that might occur in your day to dat processes.

“Detect the bottlenecks in your processes and reduce costs and waste.”

Your process map will show you objectively and automatically what the exact followed process steps were and wherein the process the biggest delays occur. This insight makes it easy to improve the process and reduce waste and costs. As you have continuous insights in your business processes you can continuously improve the processes. A root-cause analysis on your process can be easily performed. You can also compare your process map with your KPIs and see why they are, or aren’t met.

You can speed up the digital transformation of your business using ProcessMining. This technology can help you create business value in various ways.